ACTA Travel Agent Track Classes

Travel agents have been one of the most affected professions during the COVID-19 crisis, and we are proud to support our community during this difficult time.

Sponsored by the Jamaica Tourist Board, this Travel Agent Training Track features a collection of professional development courses designed to help travel agents enhance their business acumen and learn new skills. Covering a range of educational topics, these instructor-led sessions will provide individuals with the practical tools they need to plan for the future.

If you are a company or individual who provides training for the travel industry please join our cause. Reach out to PayWhatYouCan.Training and have your sessions listed here.



Upcoming Classes Please use filters to reduce your selection if needed.

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Category: Customer Service & Retention

Increase Your Likelihood of Making Sales

August 18, 2020 1:00 PM
Timezone: America/Toronto
Duration: 1 hour and 30 minutes

Instructor: Gregg Hannah

In sales, motivating and influencing people is vital. Yet, misunderstanding how other people think creates confusion and missed opportunities. This workshop will teach you about Internal Representation Systems and techniques to use them. This will give you better insight into people’s thinking.

Secret Weapons to Increase Your Sales

August 20, 2020 1:00 PM
Timezone: America/Toronto
Duration: 2 hours

Instructor: Gregg Hannah

In sales motivating and influencing people is vital. Being able to identify exactly what will motivate a person in a specific situation and how to use that information to influence them appropriately can make the difference between a sale and a lost opportunity.

Increase Your Likelihood of Making Sales

August 25, 2020 1:00 PM
Timezone: America/Toronto
Duration: 1 hour and 30 minutes

Instructor: Gregg Hannah

In sales, motivating and influencing people is vital. Yet, misunderstanding how other people think creates confusion and missed opportunities. This workshop will teach you about Internal Representation Systems and techniques to use them. This will give you better insight into people’s thinking.

Four Cs of Today’s Communication

August 25, 2020 11:30 AM
Timezone: America/Toronto
Duration: 1 hour

Instructor: Nadine Dookie Khemlall

Clarity. Consistency. Concise. Compliant. Today, the way we communicate is even more important than ever before. Each word we use is packed with meaning. Every word we use makes a difference.

Affirmations - A Secret Key in Communication

August 26, 2020 11:30 AM
Timezone: America/Toronto
Duration: 30 minutes

Instructor: Nadine Dookie Khemlall

One secret to powerful, and successful communication is the tool of AFFIRMATIONS.

Secret Weapons to Increase Your Sales

August 27, 2020 1:00 PM
Timezone: America/Toronto
Duration: 2 hours

Instructor: Gregg Hannah

In sales motivating and influencing people is vital. Being able to identify exactly what will motivate a person in a specific situation and how to use that information to influence them appropriately can make the difference between a sale and a lost opportunity.
Category: Office Productivity

Outlook Tips and Tricks; It is so much more than just email

August 26, 2020 11:00 AM
Timezone: America/Edmonton
Duration: 2 hours

Instructor: Debra Fox

This 2- hour hands-on and demonstration course will show that Outlook (desktop application) is so much more than just email. It will encompass email, calendar, tasks and contacts. Many tips and tricks will be provided in order to work efficiently and productively

Office365 and OneDrive

August 27, 2020 10:00 AM
Timezone: America/Edmonton
Duration: 2 hours

Instructor: Debra Fox

This 2-hour hands-on course will cover what Office365 can do for you. This course will include an introduction to Office365 apps including OneDrive, Word, Excel, PowerPoint and Outlook.
Category: Sales and Marketing

Increase Your Likelihood of Making Sales

August 18, 2020 1:00 PM
Timezone: America/Toronto
Duration: 1 hour and 30 minutes

Instructor: Gregg Hannah

In sales, motivating and influencing people is vital. Yet, misunderstanding how other people think creates confusion and missed opportunities. This workshop will teach you about Internal Representation Systems and techniques to use them. This will give you better insight into people’s thinking.

Secret Weapons to Increase Your Sales

August 20, 2020 1:00 PM
Timezone: America/Toronto
Duration: 2 hours

Instructor: Gregg Hannah

In sales motivating and influencing people is vital. Being able to identify exactly what will motivate a person in a specific situation and how to use that information to influence them appropriately can make the difference between a sale and a lost opportunity.

Increase Your Likelihood of Making Sales

August 25, 2020 1:00 PM
Timezone: America/Toronto
Duration: 1 hour and 30 minutes

Instructor: Gregg Hannah

In sales, motivating and influencing people is vital. Yet, misunderstanding how other people think creates confusion and missed opportunities. This workshop will teach you about Internal Representation Systems and techniques to use them. This will give you better insight into people’s thinking.

Secret Weapons to Increase Your Sales

August 27, 2020 1:00 PM
Timezone: America/Toronto
Duration: 2 hours

Instructor: Gregg Hannah

In sales motivating and influencing people is vital. Being able to identify exactly what will motivate a person in a specific situation and how to use that information to influence them appropriately can make the difference between a sale and a lost opportunity.

Free Strategic Ways to Market Your Business Online!

August 27, 2020 10:00 AM
Timezone: America/Toronto
Duration: 1 hour

Instructor: Tree Ryde

In this course, you will learn free ways on how to strategically market your business online.

What Makes a User-Friendly Website!

September 10, 2020 10:00 AM
Timezone: America/Toronto
Duration: 45 minutes

Instructor: Tree Ryde

Learn what makes a Good User-Friendly Website and about the human behaviour around online search.

Free Strategic Ways to Market Your Business Online!

September 24, 2020 10:00 AM
Timezone: America/Toronto
Duration: 1 hour

Instructor: Tree Ryde

In this course, you will learn free ways on how to strategically market your business online.
Category: Health and Wellness

What's Your Love Language?

August 26, 2020 1:00 PM
Timezone: America/Toronto
Duration: 1 hour

Instructor: Nadine Dookie Khemlall

We speak different languages of love. Learn your language. It might just make a difference in how you communicate, understand, and appreciate love.

Affirmations - A Secret Key in Communication

August 26, 2020 11:30 AM
Timezone: America/Toronto
Duration: 30 minutes

Instructor: Nadine Dookie Khemlall

One secret to powerful, and successful communication is the tool of AFFIRMATIONS.

Zap the Negative. Welcome Positive Zen.

August 27, 2020 11:30 AM
Timezone: America/Toronto
Duration: 1 hour

Instructor: Nadine Dookie Khemlall

Zap & Zen A journey into detoxing & de-cluttering your mind & soul.

The Circle of Luminous Now - A Mindfulness Practice

August 28, 2020 11:30 AM
Timezone: America/Toronto
Duration: 1 hour

Instructor: Nadine Dookie Khemlall

Moment by moment awareness & mindfulness through the eyes of kindness and gratitude.
Category: Remote Working

Office365 and OneDrive

August 27, 2020 10:00 AM
Timezone: America/Edmonton
Duration: 2 hours

Instructor: Debra Fox

This 2-hour hands-on course will cover what Office365 can do for you. This course will include an introduction to Office365 apps including OneDrive, Word, Excel, PowerPoint and Outlook.
Category: Leadership/Self Management

Four Cs of Today’s Communication

August 25, 2020 11:30 AM
Timezone: America/Toronto
Duration: 1 hour

Instructor: Nadine Dookie Khemlall

Clarity. Consistency. Concise. Compliant. Today, the way we communicate is even more important than ever before. Each word we use is packed with meaning. Every word we use makes a difference.

What's Your Love Language?

August 26, 2020 1:00 PM
Timezone: America/Toronto
Duration: 1 hour

Instructor: Nadine Dookie Khemlall

We speak different languages of love. Learn your language. It might just make a difference in how you communicate, understand, and appreciate love.

Affirmations - A Secret Key in Communication

August 26, 2020 11:30 AM
Timezone: America/Toronto
Duration: 30 minutes

Instructor: Nadine Dookie Khemlall

One secret to powerful, and successful communication is the tool of AFFIRMATIONS.

Zap the Negative. Welcome Positive Zen.

August 27, 2020 11:30 AM
Timezone: America/Toronto
Duration: 1 hour

Instructor: Nadine Dookie Khemlall

Zap & Zen A journey into detoxing & de-cluttering your mind & soul.

The Circle of Luminous Now - A Mindfulness Practice

August 28, 2020 11:30 AM
Timezone: America/Toronto
Duration: 1 hour

Instructor: Nadine Dookie Khemlall

Moment by moment awareness & mindfulness through the eyes of kindness and gratitude.
Category: Excel Training

PivotTables Made Easy

August 20, 2020 11:30 AM
Duration: 1 hour

Instructor: Mark Campbell

This 60 minute course is the perfect introduction to Pivot Tables if you have no idea how to use them.

Excel Basics

August 21, 2020 11:30 AM
Duration: 3 hours

Instructor: Mark Campbell

If you don't know Excel or you don't feel very sure about working with it then this 3 hour course can help. After taking this course you may be well on your way to becoming a go to person in Excel because of the solid grounding you will receive.

Excel Vlookup and Data Validation

August 25, 2020 11:30 AM
Timezone: America/Edmonton
Duration: 1 hour and 20 minutes

Instructor: Mark Campbell

Learn how to use Vlookup and other techniques to pull information from one list to populate another list. Do critical tasks in a fracture of the time while ensuring that your data is reliable.
Category: Outlook Training

Outlook Tips and Tricks; It is so much more than just email

August 26, 2020 11:00 AM
Timezone: America/Edmonton
Duration: 2 hours

Instructor: Debra Fox

This 2- hour hands-on and demonstration course will show that Outlook (desktop application) is so much more than just email. It will encompass email, calendar, tasks and contacts. Many tips and tricks will be provided in order to work efficiently and productively
Category: Communication Skills

Networking: Getting Comfortable with Making New Contacts

August 17, 2020 8:30 AM
Timezone: America/Toronto
Duration: 1 hour

Instructor: Michele Bush

Networking can be intimidating, especially for those who consider themselves introverts or think its only necessary if you are in Sales. This 1 hour session will having you thinking differently.

Increase Your Likelihood of Making Sales

August 18, 2020 1:00 PM
Timezone: America/Toronto
Duration: 1 hour and 30 minutes

Instructor: Gregg Hannah

In sales, motivating and influencing people is vital. Yet, misunderstanding how other people think creates confusion and missed opportunities. This workshop will teach you about Internal Representation Systems and techniques to use them. This will give you better insight into people’s thinking.

Secret Weapons to Increase Your Sales

August 20, 2020 1:00 PM
Timezone: America/Toronto
Duration: 2 hours

Instructor: Gregg Hannah

In sales motivating and influencing people is vital. Being able to identify exactly what will motivate a person in a specific situation and how to use that information to influence them appropriately can make the difference between a sale and a lost opportunity.

Increase Your Likelihood of Making Sales

August 25, 2020 1:00 PM
Timezone: America/Toronto
Duration: 1 hour and 30 minutes

Instructor: Gregg Hannah

In sales, motivating and influencing people is vital. Yet, misunderstanding how other people think creates confusion and missed opportunities. This workshop will teach you about Internal Representation Systems and techniques to use them. This will give you better insight into people’s thinking.

Four Cs of Today’s Communication

August 25, 2020 11:30 AM
Timezone: America/Toronto
Duration: 1 hour

Instructor: Nadine Dookie Khemlall

Clarity. Consistency. Concise. Compliant. Today, the way we communicate is even more important than ever before. Each word we use is packed with meaning. Every word we use makes a difference.

Affirmations - A Secret Key in Communication

August 26, 2020 11:30 AM
Timezone: America/Toronto
Duration: 30 minutes

Instructor: Nadine Dookie Khemlall

One secret to powerful, and successful communication is the tool of AFFIRMATIONS.

Outlook Tips and Tricks; It is so much more than just email

August 26, 2020 11:00 AM
Timezone: America/Edmonton
Duration: 2 hours

Instructor: Debra Fox

This 2- hour hands-on and demonstration course will show that Outlook (desktop application) is so much more than just email. It will encompass email, calendar, tasks and contacts. Many tips and tricks will be provided in order to work efficiently and productively

Secret Weapons to Increase Your Sales

August 27, 2020 1:00 PM
Timezone: America/Toronto
Duration: 2 hours

Instructor: Gregg Hannah

In sales motivating and influencing people is vital. Being able to identify exactly what will motivate a person in a specific situation and how to use that information to influence them appropriately can make the difference between a sale and a lost opportunity.

Office365 and OneDrive

August 27, 2020 10:00 AM
Timezone: America/Edmonton
Duration: 2 hours

Instructor: Debra Fox

This 2-hour hands-on course will cover what Office365 can do for you. This course will include an introduction to Office365 apps including OneDrive, Word, Excel, PowerPoint and Outlook.
Category: Project Management

People Change Management for Projects

August 20, 2020 12:00 PM
Timezone: America/Toronto
Duration: 1 hour and 15 minutes

Instructor: Ernesto Solari

This course introduces the basic principles of people change management at the project level to help project managers and business leaders identify the key success factors for implementing change at the project level.