Mike Aoki

Mike Aoki

Mike Aoki is the President of Reflective Keynotes Inc. (http://www.reflectivekeynotes.com), a training company that helps organizations improve their sales, customer service and client retention results. He was chosen by ICMI.com as one of the “Top 50 Customer Service Thought Leaders on Twitter” for the past six years. He is also a co-author of the Amazon #1 bestselling leadership book, "Called to Action."


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My Reviews

How Travel Agents Can Sell While Working From Home
Rating: 5 / 5
I got some great information that will help with my selling, or at least marketing, travel right now. Also, I enjoyed the interactive format... it was good to get ideas from other travel agents. :)
How Travel Agents Can Sell While Working From Home
Rating: 5 / 5
Mike was very encouraging of participation from those on the line and really handled the 'zoom challenges' very professionally! Some great tips and loved the willingness to share by the participants.
How Travel Agents Can Sell While Working From Home
Rating: 5 / 5
This was a great interactive training session. Mike made it fun and interesting while picking up some great tips!
How to Deal with Irates & Retain More Travel Clients
Rating: 5 / 5